Last Updated: September 2025
Thank you for choosing iAriya.com Limited. We’re committed to providing reliable, high-quality platform services. This Return & Refund Policy explains the terms under which refunds may be issued for our Platform as a Service (PaaS) subscriptions.
As a digital subscription service, our platform is typically non-refundable once purchased or renewed.
However, we understand issues can arise. Refunds may be considered on a case-by-case basis if:
You experience persistent technical problems that prevent you from accessing or using the service.
You were incorrectly charged or billed due to a system error.
You cancel within the specified money-back guarantee period (if applicable to your plan).
Where available, we encourage customers to use our free trial or demo period before subscribing.
Any charges incurred after the trial period are considered valid and non-refundable.
You may cancel your subscription at any time through your account settings.
Cancellation will stop the next billing cycle, but no prorated refunds are issued for unused time unless otherwise stated in your plan.
To request a refund, please contact our Support Team at eventinfo@iariya.com within 7 days of the charge.
Refunds, if approved, will be issued to your original payment method within 5–10 business days.
Refunds will not be granted for:
Services already delivered or consumed.
One-time setup fees, onboarding, or professional services.
Downtime or performance issues caused by third-party providers, user error, or internet connectivity.
We may update this Return & Refund Policy from time to time. Any changes will be effective immediately upon posting to our website.
If you have questions about this policy or believe you are entitled to a refund, please contact: